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USFashionBanaras.com offers convenient, minimum questions asked Returns of delivered products, in case a customer finds a product/ its condition unsatisfactory, upon delivery. However, a considerable amount of logistical effort is spent in ensuring that a product reaches your doorstep. We sincerely urge you to confirm various aspects of a product and submit measurements with utmost care – at the time of shopping itself – so that minimal Returns scenarios arise.

Nonetheless, if you wish to raise a Returns request, kindly follow the policy as below –

A customer must raise a return request within the two days of an order delivery. You can raise a return request by sending an email to info@usfashionbanaras.com – clearly stating your Order Number. Also mention the purpose of email and order number in the Subject Line of the Returns Email.

A customer can return a delivered product, within 7 days of registering the return request with BunkariFashion.com.

In a usual Returns situation, customer would have to bear the Return shipping cost – of sending the product back to us.

The Shipping charge levied on a delivery will not be refunded against any order.

Stitched Merchandise CANNOT be Returned. This applies to both Custom and Standard Stitching. Same applies for all Made-to-Order outfit/s.

A Saree cannot be returned if its blouse or petticoat has been stitched.

A Lehenga Choli cannot be returned, if its blouse/ choli or lehenga has been custom stitched.

Accessories cannot be returned or exchanged. No refunds are allowed on accessories.

Restocking charges (as applicable) will have to be borne by the customer.